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Incedo Technology Solutions Pvt Limited is looking for Technical Support Engineers




Job Profile

We are looking for Technical Support Engineers with minimum 6 months of experience in related field for Gurgaon Location. It's a B2B profile (60% Voice) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.

Primary Skills-

1) Excellent communication skills
2) 24*7 operations and most of the times shift will be in EST hours
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/ laptop and gadgets
5) Email configuration

Secondary Skills-

1) Customer service approach
2) Candidate should be comfortable with US shifts timings, tech Support (Semi- Tech) voice process.
3) B. Tech/ BCA freshers with excellent communication are also eligible to apply.

Please forward your resume at
anjana.srivastava@incedoinc.com

Contact No.- 8130435185 ( Pls . call b/w 12:00 PM- 6:00 PM)
 

Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

0 - 4 yrs

Location

Gurgaon

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Basic troubleshooting of desktop/ laptop and gadgets

Company Profile

Incedo Inc (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo Inc. offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards.
 

Address

Recruiter Name: Anjana Srivastava

Email Address

anjana.srivastava@incedoinc.com

Contact Number

8130435185

Posting Date

12/28/2016













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