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 eClerx Services Limited is looking for Testing Support - Analyst

Work Experience

1 - 6 years



Specialisation

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Job Location

Mumbai

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Support, Voice Process and Web Technologies

Job Profile

Candidate should be Any Graduate (Male Only) with 1 to 6 years experience in Technical Support, Voice Process and Web Technologies. Advanced Technical Troubleshooting (over phone)

In this process, you will help customers troubleshoot their cable, internet and telephony related issues remotely over phone. So needless to say they should have great oral communication and comprehension skills. We will be training them on the latest cutting edge aspects of cable/ internet/ telephony industry in the USA so that they have very deep understanding of the domain.

Interested candidates can directly walk-in for interview from Monday to Friday (Between 12 :00 PM 05:00 PM) at the below mentioned venue:-

eClerx Services Limited,
5th floor, Building no 14, K Raheja Mindspace,
Plot no 3,TTC industrial Area, Thane Belapur Road
Airoli (EAST), Navi Mumbai 400 708.
(Towards Platform Number - 1)

Documents to need carry :-

2 copies of your Resume
2 Passport Size Photographs & PAN Card

Contact Person:_Kavita Menon

For any queries you may contact :
Kavita Menon : 022-41943704 / 283704 / 7208574260
Else you can e-mail resumes to :kavita.menon@eclerx.com

You will have to mention CTS on your respective resume & Please mention the HR reference KAVITA MENON



About Company

eClerx provides critical business operations services to more than 50 global Fortune 500 clients, including many of the world's leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India's first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India.

eClerx was ranked as one of Forbes Asia's 200 Best Under a Billion List and named as finalist in Teleos' Most Admired Knowledge Enterprise award. eClerx employs over 8,500 employees across its six Indian delivery centers offices in Mumbai, Pune and Chandigarh plus global client relationship locations in New York, London, Silicon Valley, Austin, Dublin and Singapore. For more information, please visit www.eclerx.com. eClerx is a specialist outsourcing services provider serving the Broadband, Cable & Telecom industries in the US and UK including critical error identification, customer experience analysis, and end-user support to help minimize the costs associated with servicing your clients, while improving service levels.

Address

eClerx Services Limited, 5th floor, Building no 14, K Raheja Mindspace, Plot no 3,TTC industrial Area, Thane Belapur Road Airoli (EAST), Navi Mumbai 400 708.

Contact Number

022-41943704

Email Address

Walk-in Interview Only


Application
Instructions?

Applicants can directly walk-in for interview at the above mentioned address.
Recommended to contact the concerned recruiter for confirmation/ appointment.




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