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Amadeus India Private Limited is looking for Technical Support Engineer




Job Profile

Candidate should have 1 to 4 years experience in Networking, Technical Support, Software Support, IT Helpdesk,and Desktop Support

The incumbent would be responsible to:

Responsible for providing Technical Support to all users (Internal/ External). The Executive - Technical support has to ensure user should not get any Technical problems and if they face Technical problem then Executive - Technical support has to close in minimum timeframe. Responsible for all type of S/W, H/W and Networking Installation.

Receiving complains of Technical problems from all users (Subscribers/ BD team/ Other departments) through phone/ email/ personally, On receiving Technical complain Executive - Technical support has to respond immediately over the phone or via remote tools to solve their related Technical problems and if not solved then have to do visit call to solve the problem within set timeframe. If the problem is related to third party (ISP/ Vendor) then Engineer has to log complain to concern (ISP/ Vendor) and has to follow up as per escalation matrix. Maintain set objective levels of solving calls. Has to done Selling Platform migrations, Mass Products deployments, Scripts Installations.


Interested candidates can directly walk-in for interview on 9th July 2018, 9 AM onwards at the below mentioned address:

Amadeus India Private Limited
Plot No. 7, Local Shopping Center Sector- C,
Pocket 6 and 7, Vasant Kunj, New Delhi - 110 070
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Troubleshooting

Experience

1 - 4 yrs

Location

Delhi

Qualification

BCA/BCS, B.Sc, B.E./B.Tech, Diploma

Key Skills

Networking, Technical Support, Software Support, IT Helpdesk,and Desktop Support

Company Profile

ResBird Technologies Private Limited, is providing a global platform to the Indian travel industry by enabling software access to state of the art travel automation technology. A specialist in the domain, ResBird offers a range of software solutions and products that facilitate operations of travel agencies (both online and offline).

ResBird is a technology driven business initiative that offers IT solutions to virtually all players in the travel industry. ResBird incorporates industry best practices and provides a well-balanced solution that matches the industry’s requirement. Constant collaboration and consultation with forward thinking has allowed ResBird to incorporate the latest trends in the industry.
 

Address

Amadeus India Private Limited, Plot No. 7, Local Shopping Center Sector- C, Pocket 6 and 7, Vasant Kunj, New Delhi - 110 070

Email Address

Walk-in Interview Only

Contact Number

011-30613315

Posting Date

7/2/2018


How to Apply?          Candidates are requested to walk-in for direct interview at above address











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