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Directi Internet Solutions Pvt. Limited is looking for IT Support Executive




Job Profile

Candidate should be Any Graduate with 2 to 3 years of relevant experience
Should possess good communication and multi- task handling skills.
Should possess excellent troubleshooting skills on Windows Desktops OS.

Should have basic knowledge of Mac, Linux and Network
Should Have basic knowledge of DHCP, DNS, SCCM
Must have strong hardware troubleshooting skills
Should have good knowledge of RAID Should know how to upgrade firmware and BIOS
Should have hands-on with Google Apps (Gmail, Google Docs, etc)

Job Responsibilities:

Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
Drive closure of local IT user calls within the specified SLAs.
Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.

Co-ordinate with Manager & Engineer's for any process, management changes or technical support changes.
Coordinate with Procurement team and ensure stock availability for daily operations.
Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests


Interested candidates can directly walk-in for interview on 28th July 2018
Time: 10 am to 12 pm

Venue: Zeta | Directi,Tower C Ground Floor,
Diamond District, HAL Airport Road,
Domlur, Bangalore - 560 008

Contact Person : Raisa George
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, CCNA/ CCNP, H/W Installation/Maintenance, Network Administration, Troubleshooting

Experience

2 - 4 yrs

Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Core Java, JSP, Servlet, J2EE

Company Profile

Directi is a group of businesses comprising of successful businesses founded by Bhavin Turakhia which includes Radix, Ringo, Flock, Media.net and Zeta. These businesses comprise 1500+ people across 8+ offices, with over 9 million customers, revenues over $200 million, a net worth of over $1.4 billion and multiple category leading global brands across business areas as diverse as web presence (domains, hosting, cloud-infrastructure), online advertising (contextual ladvertising/ad networks), communication & collaboration (voice and messaging) and payments (benefits and compensation)
 

Address

Zeta | Directi,Tower C Ground Floor, Diamond District, HAL Airport Road, Domlur, Bangalore - 560 008

Email Address

raisa.g@directi.com

Contact Number

Not Provided

Posting Date

7/23/2018













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