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RouteSms Solutions Limited is looking for Technical Support Executive




Job Profile

Candidate should be BE/ B.Tech or MCA with good knowledge of basic Unix and handling Customer queries online using Skpe & Email. Ready to work on rotational shifts (No night shifts). Western line candidates preferable.

Job Responsibility:

Responsible for mail/ skype support to resolve tech issues for SMS clients.
Track open trouble tickets and find resolution for issues.

Salary: INR 1,25,000 - 2,75,000 P.A
Openings: 2
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, Telecom, IT-Hardware-Others

Experience

1 - 4 yrs

Location

Mumbai

Qualification

B.E./B.Tech, MCA/PGDCA, MCM/MCS

Key Skills

Technical Support, Email Support, Online Support, Unix/ Linux

Company Profile

RouteSms Solutions Limited is a leading Messaging and Voice API Company. The journey of over a decade has seen the company surpass many milestones in the field of mobile messaging,Hubbing Solutions, messaging platforms 2 way messaging and voice solutions.The organizationís innovations are effectively tuned with the clientís specifications to give them one-up advantage over their competitors.

With a strong 250 + people team, RouteSms provides effective and economical solutions worldwide to over 18000 clients through its state of the art carrier grade platform. RouteSms is connected directly to over 110 operators, has 42 Global Titles & 9 smscs hosted in different geographies in the world.
 

Address

Recruiter Name: Sandhya Shankar

Email Address

jobs@routesms.com

Contact Number

022-40337633

Posting Date

2/23/2016













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