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Hewlett-Packard Globalsoft Pvt Limited is looking for Technical Support Representative




Job Profile

Candidate should have Any Regular Graduates in any discipline, with minimum 10+2+3 or 10+2+4 is required (+2 and only diploma is not eligible). Minimum 6 months experience is required

Experience range: 6 Months to 3 years
Salary Range: 2.52 LPA to 3.5 LPA
Job Location: Hyderabad

Responsibilities:

Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
Take calls from Global customers and initiate the right response to them, positively and professionally

Deal with a wide range of products using a powerful information database
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.

Interview Process:
GD - Test - Technical Discussion - HR Discussion

Walk-in Date: 16th July 2016 Friday
Time 10 AM to 2 PM

Venue:
Hewlett-Packard Globalsoft Private Limited
4th Floor, Madhapur, Serilingampally Mandal,
Rangareddy District, Hyderabad - 500 081

Land Mark : Opposite In Orbit Mall
Contact Person: Vinay

Please ensure that you carry the ORIGINAL documents mentioned below for this Walk-in-Interviews: Also Please carry Soft Copy of all your Original documents mentioned Below

Mandatory Documents:

10th, 12th and all the degree marks cards (original)
Resume (Ensure that your Full Name is on it)
2 copies of recent passport sized photographs
Proof of date of birth

Degree Certificate/ Provisional Degree Certificate (original)
Photo ID (Passport, Driving license, Election ID Card)
Offer letter/Revised offer letter/Latest 3 Months Pay slips (in case of experienced candidates)
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Troubleshooting

Experience

0 - 3 yrs

Location

Hyderabad

Qualification

BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS, Others

Key Skills

Technical Support, Voice Process, Hardware Support, Troubleshooting

Company Profile

We make IT environments more efficient, productive and secure, enabling fast, flexible responses to a rapidly changing competitive landscape. We enable organisations to act quickly on ideas by delivering infrastructure that can be easily composed and recomposed to meet shifting demands so they can lead in today’s marketplace of disruptive innovation. We deliver high-quality, high-value products, consulting and support services in a single package. That’s one of our principal differentiators. We have industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud. And with customised financing solutions and strategy, we can provide the right tech solutions for your unique business goals.

Hewlett Packard has been in the innovation business for more than 75 years. Our vast intellectual property portfolio and global research and development capabilities are part of an innovation roadmap designed to help organisations of all sizes – from global enterprises to local startups – transition from traditional technology platforms to the IT systems of the future.


 

Address

Hewlett-Packard Globalsoft Private Limited, 4th Floor, Madhapur, Serilingampally Mandal, Rangareddy District, Hyderabad - 500 081

Email Address

Walk-in Interview Only

Contact Number

Not Provided

Posting Date

7/12/2016


How to Apply?          Candidates are requested to walk-in for direct interview at above address











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