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Technical Support Engineers
Concentrix Technologies India Pvt. Limited, Chennai


Educational Qualification: Bachelors Degree/ Diploma Holders/ Under grad with relevant work experience CCNA / CCNP Certification will be an added advantage Required Skill set: Knowledge in Networking, Operating systems, Server Technology, Hardware storage & System Securities Networking domain knowledge including TCP/IP protocols Experience resolving system crashes and hardware related issues Understanding of Storage Hardware Architecture (Partitioning / RAID) Excellent knowledge of Operating Systems including (Windows 2012, 2008, Windows 8+ / Linux, UNIX) Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations Other Requirements: Good written and verbal communication skills Ability to work well under pressure with high attention to detail Ability to proof own work, Good interpersonal skills Good Team player, Adaptability / Flexibility Ownership and initiative Willingness to work in a 24/ 7 shift environment Shifts: Must be fine to work in rotational shifts Interview Schedule day : Monday to Friday Time : 11.00 am to 3.00pm Venue : Concentrix Technologies India Private Limited, 5th floor Fortune Towers, 200 Feet Radial Road, Kovilambakkam, Chennai - 600 117. NOTE - Bring your Aaadhar number (Mandatory) check more

Vacancies: 15
Posting Date: 12/7/2017


Network Support Engineer -L2
Fourth Dimension Technologies Pvt. Limited, Chennai


Candidates should have 2 to 4 years of relevant experience Must have strong working experience in Cisco Switches and Router Should be aware of usage of NMS (monitoring) tools Possess some knowledge in Cisco Pix/ ASA firewall and VOIP CCNA/ CCNP must Experience in UTM , Monitoring tools is mandatory Should be interested to work in field Two wheeler is mandatory. Should able to join in short time. Salary: INR 2,00,000 - 3,50,000 P.A. check more

Vacancies:
Posting Date: 3/7/2017


Technical Support Engineer
ASAP Info Systems Private Limited, Bangalore


Candidate should be Any Graduate with computer knowledge Must have excellent English communication (written and spoken) skills Ability to multi-task and prioritize Troubleshooting HP product / Hardware / Networking /OS related queries of our global clients/ Customers Supporting Clients all over the world Flexible to work in shifts. Salary: INR 2,00,000 - 3,00,000 P.A. incentives Benefits: Shift Allowances and 2 way cab will be provided Interested candidates share your updated resume to divya.v@asapinfosystems.com Contact Name: Divya V Contact no.: 080-67995569 check more

Vacancies:
Posting Date: 26/6/2017


Sr. Technical Support - Networking
Kelly Outsourcing and Consulting Group India Pvt. Limited, Pune


The candidate should have experience with the following products/ Concept / Technologies: Load Balancers (e.g. Citrix NetScaler, Foundry ServerIron, Alteon, F5 BigIp, Cisco CSS). Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai). A solid understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols. Should have Knowledge of Security technologies (e.g. SSL/ TLS, VPNs, Firewall, IDS/IPS). Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies SSL VPN solutions (e.g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN) WAN Optimizers (e.g. Citrix CloudBridge, Riverbed Steelhead, Cisco WAAS) Network monitoring and management (e.g. nagios, mrtg/rrd, SNMP). Sniffers and Protocol Analyzers (e.g.Wireshark, tcpdump, ethereal). A strong working knowledge of secure Web application delivery A strong working knowledge of the TCP/ IP protocol stack. A strong working knowledge of application layer protocols. Knowledge of Layer 4-7 load balancing and SSL acceleration technologies. A working knowledge of UNIX (FreeBSD/ Linux) server administration and scripting Nice to have. Skills to be developed while in this role include but are not limited to: Learns to use CRM and phone systems efficiently. Ensures that procedures are followed and keeps clear, detailed records. Demonstrates consistent and efficient use of CRM and phone systems, and knows how to effectively escalate problems with them. Demonstrates use of and awareness of external resources (such as Sites, tools..etc) for customer support issues. Understands escalation paths and when to utilize them. Demonstrates the ability to achieve and maintain targeted goals such as number of calls answered, number of cases closed or resolved, etc. Demonstrates a sense of ownership, ensuring smooth and efficient case handover to other teams or other engineers when appropriate. Mentoring new hires and less experienced Engineers. Perform frequent technical review of teams backlog. Interested Candidates please write to malashree.krishnareddy@kellyocg.com check more

Vacancies: 4
Posting Date: 8/6/2017


Technical Support Executive
SAG Infotech Private Limited, Jaipur


Candidate should be Any Graduate/ Post Graduate with 0 to 1 year experience on Desktop Support for L1/ L2. Must have basic knowledge of Hardware and software. Good knowledge of - Hardware, Outlook, Windows, User configuration & maintenance Knowledge of Linux Operating System Basic Proxy knowledge check more

Vacancies: 15
Posting Date: 21/4/2017


Technical Support Engineer
Nice Interactive Solutions India Pvt Limited, Pune


Qualifications: BE or Bsc in Computer Science, Electrical Engineering or related technical degree preferred. Strong troubleshooting and problem solving skills Excellent communication (Written and Verbal) / interpersonal skills Team Player - ability to work well in a close team environment Customer support experience supporting international customers. A strong aptitude for investigation, analysis and problem solving. Experience in supporting worldwide customers/Business Partners. Flexibility in working hours required (24/7 Environment) including working in shifts. Technical Requirements: Knowledge on telephony audio and signaling protocols: SS7 /VoIP/SIP - MUST Telephony/ CTI background (Avaya, Cisco, etc) and advance knowledge on IP phones communication MUST Networking experience. (including analyzing IP network traces using networking tools , example Wireshark) Experience at system/ application implementation at customer sites Previous experience/ certifications with any recording system - preferred Understand Windows Operating Systems (2000/ 2003/ 2008) Key Responsibilities: Troubleshoot issues by resolving them with maximum customer satisfaction. Take full ownership on customer problem/cases, monitor for proper and on time feedback. Document and track all problems, enquires and events in the CRM system. Act as a front line T2 technical contact to interact with customers (business partners and direct customers) Install Nice product update packs and hot fixes. Analyze issues, solve or escalate to the next support level. check more

Vacancies:
Posting Date: 23/3/2017


Desktop Support Engineers
Microland Limited, Mumbai


Candidate should be a graduate i.e-10+2+3 or 10+3+3 from affiliated university with good communication and 1-3 years of relevant experience. Must be willing to work in shifts. Should have all the set of documents for the company worked-Offer letter, salary slip, Experience letter. Good Communication Skills is must Should be open to work in 24*7shifts environments Minimum 6 months experience in desktop support with good experience on Outlook/lotusnote Should perform user account creation, deletion, and configuration. Basic troubleshooting experience needed along with knowledge on the Operating System. Configuring and Trouble shooting of MS OUTLOOK/lotus note-To solve the technical problems remotely. Knowledge of Software Installation. Troubleshooting the Hardware and Software problems. We are conducting Walkin interviews on 4th Feb 2017 - If interested please walkin on below venue along with your updated resume : Venue Details : Microland Limited, 201, Phoenix House, A Wing, S B Road, Lower Parel, Mumbai Interview Time : 10 AM to 3 PM Contact Person : Shubhangi Z check more

Vacancies: 5
Posting Date: 3/2/2017


Technical Support Engineer
Adapty Solutions Private Limited, Mumbai


Currently we have openings for the position of Technical Support Engineer (L1) for Adapty Solutions Private Limited Eligibility Criteria: Good Technical Knowledge in L1 Support Prior experience into Monitoring Prior experience of working into Linux environment Interact with clients through mail chat or phone on a 24/7 basis Work Location: Powai/ Thane Rotational Shifts (5 Days Working) Interested candidates can share their profile on virgin.dsouza@adapty.com or contact on 022-21584203 check more

Vacancies:
Posting Date: 3/2/2017


Technical Support Engineer (L1)
BT e-Serv (India) Private Limited, Gurgaon


Qualifications: BE/ B.Tech Skills / Experience: Requires 6 - 12 months of in depth technical training plus several years of experience (e.g. 'expert' depth on 2 - 3 technologies or 'high' depth on 8 - 15 technologies). Example CCNA / CCNP Cisco level. Must understand the BT products and services that they represent to a solid 'basic' level (e.g. same as Sales roles) and in depth BT's operational / service processes. These people are not 'script - driven' Key Responsibilities: Technically aware customer service agents who demonstrate excellent customer care skills (e.g. owning, driving, communicating / updating and all 5 BT values) such that customers that they call / call them are left 'delighted' with the experience. Manage supplier activities (e.g. really driving / escalating 3rd party agents to dispatch and repair faults to meet our service level agreements) check more

Vacancies:
Posting Date: 3/2/2017


IT Technical Support/ Analyst
Infor (India) Private Limited, Hyderabad


Education : BE / B.Tech / MCA Experience : 1-2 Years Role: IT Technical Support Analyst, Associate (Non-Voice Process) Work Location: Hyderabad Required Skills: Should have 1-2 experience in a customer support or technical support role Support areas can be MS Windows, Active Directory, MS Exchange, MS Office or any other business processes Hands on experience in using IT Service Management ticketing systems like Remedy, Cherwell, ServiceNow Knowledge of ITIL processes, ITIL Foundation Certification desired Good in Technical troubleshooting, resolving technical issues Excellent communication skills. Flexible with 24/7 shift Job Responsibility : Provide level 1 and 2 IT technical support to all Infor employees Work in the IT Incident Management process Analyze incoming IT requests and assign them to appropriate teams within the IT dept. and beyond Handle priority 1 and 2 tickets well with urgency and own then until resolution Identify/ escalate critical issues with appropriate teams till resolution, per the established escalation procedures Work on the Work on new user onboarding, off boarding processes, account setups and management in the Active Directory, Exchange Server Work on new user setups and first level account management on multiple business applications in CRM, Finance and Professional Services domains If interested then, Please come down for walk-in interview on 4th February 2017 with below documents: Two months pay slips Photo id proof Venue : INFOR (INDIA) PRIVATE LIMITED Address:4th floor, Block B, Q-City, Nanakramguda, R. R. District, Hyderabad, Mandal, Hyderabad - 500 032 check more

Vacancies:
Posting Date: 3/2/2017
 




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