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Technical Support Associates
Ample Technologies Private Limited , Hyderabad


Ample Technologies Private Limited is having Walk-in interview for Technical Support Executive at Hyderabad Location. Candidate should be Any Graduate with 0 to 4 years of experience in Technical Support Excellent language fluency, excellent verbal and written communication skills. Knowledge on computer hardware and software is added advantage. NOTE: BE Or B.Tech candidates are not be considered Should be able to handle customer queries and should aim at customer delight. Self driven and goal oriented and willing to work on weekends. Should be technically sound. Job Responsibility : Customer Service/ Front end customer handling. Handling customer queries or issues in the store related to mobile, laptop and desktop. Troubleshooting of technical related issues and ensure to resolve the issues or queries. Escalate problems when unable to resolve customer issues. Interested candidates can directly walk-in for interview on 22-September-2017 Interview Time - 10:00 AM to 5:00 PM Interview Venue: Ample Technologies Private Limited 6-3-354/ 1/ 1, Hindinagar, Punjagutta Hyderabad - 500 034 Landmark - Next to Himalaya Book World Contact Person - Anil Contact Number - 9686685423 check more

Vacancies: 4
Posting Date: 21/9/2017


IT Helpdesk Co-ordinator
Aforeserve .com Limited, Noida


We are urgent hiring for Helpdesk Co-ordinator for Noida Location Education Background : Any Graduation Experience 6 months to 5 years Job Location : Noida Skills Required : Taking Care of Calls from logging to Completion. Maintaing MIS report for higher management as per requirement. Handling day to day technical helpdesk activity. Providing 1st level Technical support to the user. Technical Support related to Printer/Scanner. Assigning the calls to engineer & taking the follow ups of regular interval till closure of calls. Salary Rs. 14000. CTC Per Month (Rs.11000 In Hand Rest Rs. 1700 is your PF Saving and remaining for Family Medical Facilities) Gender - Male Only Shift General. Mail ID:- Manzar.a@aforeserve.co.in check more

Vacancies:
Posting Date: 3/9/2017


Desktop Support Engineer
Prolifics Corporation Limited, Hyderabad


Candidate should be Any Graduate with excellent communication skills Should be ready to join in 15 days Required Skills : Physical setting up of computers and software system installation for various computer applications and programs Providing computer support services both for software and hardware for an organizations employees Ability to handle computer hardware and software/ Maintenance of networking systems Well versed with different operating systems and antivirus systems Assisting office workers with their computer desktop systems Maintenance and upgrading of computer systems or offering recommendations on upgrades needed Networking and connecting computers within the same organization to enhance communication Training staff and orienting them on how to use computer hardware and software systems Testing of computers and ensuring that computer systems are functioning properly. Identifying and solving any problems that affect computer operating systems Maintaining other computer peripheral devices such as printers and solving printing problems if they arise Ability to multi task, Troubleshooting routine problems and maintenance of servers Carrying out other duties as you may be requested by management Roles & Responsibilities: Ability to handle computer hardware and software issues, handle L1/L2 issues/Modification on Switches Assisting office & remote workers with their computer desktop systems Providing computer support services both for software and hardware for an organization& employees Testing of computers and ensuring that computer systems are functioning properly Physical setting up of computers and software system installation for various computer applications and programs Well versed with different operating systems and antivirus systems Position Type: Contract to Hire - first 3 months on contract later based on candidate's performance we will hire as a permanent employee. Salary: INR 1,50,000 - 2,75,000 P.A check more

Vacancies: 2
Posting Date: 3/9/2017


Desktop Support Engineer - L2
Genius Consultants Limited, Mumbai


We are urgently looking for Desktop Support Engineer L2 for one of our reputed client. Education : Any Graduate (50% throughout) Work Experience : 1-2 years Job Location : Mumbai Interested candidates kindly forward me your updated resume @ amitra@geniusconsultant.com check more

Vacancies: 15
Posting Date: 22/8/2017


Technical Support Engineer
ASAP Info Systems Private Limited, Bangalore


Candidate should be Any Graduate with computer knowledge Must have excellent English communication (written and spoken) skills Ability to multi-task and prioritize Troubleshooting HP product / Hardware / Networking /OS related queries of our global clients/ Customers Supporting Clients all over the world Flexible to work in shifts. Salary: INR 2,00,000 - 3,00,000 P.A. incentives Benefits: Shift Allowances and 2 way cab will be provided Interested candidates share your updated resume to divya.v@asapinfosystems.com Contact Name: Divya V Contact no.: 080-67995569 check more

Vacancies:
Posting Date: 26/6/2017


Sr. Technical Support - Networking
Kelly Outsourcing and Consulting Group India Pvt. Limited, Pune


The candidate should have experience with the following products/ Concept / Technologies: Load Balancers (e.g. Citrix NetScaler, Foundry ServerIron, Alteon, F5 BigIp, Cisco CSS). Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai). A solid understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols. Should have Knowledge of Security technologies (e.g. SSL/ TLS, VPNs, Firewall, IDS/IPS). Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies SSL VPN solutions (e.g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN) WAN Optimizers (e.g. Citrix CloudBridge, Riverbed Steelhead, Cisco WAAS) Network monitoring and management (e.g. nagios, mrtg/rrd, SNMP). Sniffers and Protocol Analyzers (e.g.Wireshark, tcpdump, ethereal). A strong working knowledge of secure Web application delivery A strong working knowledge of the TCP/ IP protocol stack. A strong working knowledge of application layer protocols. Knowledge of Layer 4-7 load balancing and SSL acceleration technologies. A working knowledge of UNIX (FreeBSD/ Linux) server administration and scripting Nice to have. Skills to be developed while in this role include but are not limited to: Learns to use CRM and phone systems efficiently. Ensures that procedures are followed and keeps clear, detailed records. Demonstrates consistent and efficient use of CRM and phone systems, and knows how to effectively escalate problems with them. Demonstrates use of and awareness of external resources (such as Sites, tools..etc) for customer support issues. Understands escalation paths and when to utilize them. Demonstrates the ability to achieve and maintain targeted goals such as number of calls answered, number of cases closed or resolved, etc. Demonstrates a sense of ownership, ensuring smooth and efficient case handover to other teams or other engineers when appropriate. Mentoring new hires and less experienced Engineers. Perform frequent technical review of teams backlog. Interested Candidates please write to malashree.krishnareddy@kellyocg.com check more

Vacancies: 4
Posting Date: 8/6/2017


Technical Support Executive
SAG Infotech Private Limited, Jaipur


Candidate should be Any Graduate/ Post Graduate with 0 to 1 year experience on Desktop Support for L1/ L2. Must have basic knowledge of Hardware and software. Good knowledge of - Hardware, Outlook, Windows, User configuration & maintenance Knowledge of Linux Operating System Basic Proxy knowledge check more

Vacancies: 15
Posting Date: 21/4/2017


Technical Support Engineer
Nice Interactive Solutions India Pvt Limited, Pune


Qualifications: BE or Bsc in Computer Science, Electrical Engineering or related technical degree preferred. Strong troubleshooting and problem solving skills Excellent communication (Written and Verbal) / interpersonal skills Team Player - ability to work well in a close team environment Customer support experience supporting international customers. A strong aptitude for investigation, analysis and problem solving. Experience in supporting worldwide customers/Business Partners. Flexibility in working hours required (24/7 Environment) including working in shifts. Technical Requirements: Knowledge on telephony audio and signaling protocols: SS7 /VoIP/SIP - MUST Telephony/ CTI background (Avaya, Cisco, etc) and advance knowledge on IP phones communication MUST Networking experience. (including analyzing IP network traces using networking tools , example Wireshark) Experience at system/ application implementation at customer sites Previous experience/ certifications with any recording system - preferred Understand Windows Operating Systems (2000/ 2003/ 2008) Key Responsibilities: Troubleshoot issues by resolving them with maximum customer satisfaction. Take full ownership on customer problem/cases, monitor for proper and on time feedback. Document and track all problems, enquires and events in the CRM system. Act as a front line T2 technical contact to interact with customers (business partners and direct customers) Install Nice product update packs and hot fixes. Analyze issues, solve or escalate to the next support level. check more

Vacancies:
Posting Date: 23/3/2017


IT Technical Support/ Analyst
Infor (India) Private Limited, Hyderabad


Education : BE / B.Tech / MCA Experience : 1-2 Years Role: IT Technical Support Analyst, Associate (Non-Voice Process) Work Location: Hyderabad Required Skills: Should have 1-2 experience in a customer support or technical support role Support areas can be MS Windows, Active Directory, MS Exchange, MS Office or any other business processes Hands on experience in using IT Service Management ticketing systems like Remedy, Cherwell, ServiceNow Knowledge of ITIL processes, ITIL Foundation Certification desired Good in Technical troubleshooting, resolving technical issues Excellent communication skills. Flexible with 24/7 shift Job Responsibility : Provide level 1 and 2 IT technical support to all Infor employees Work in the IT Incident Management process Analyze incoming IT requests and assign them to appropriate teams within the IT dept. and beyond Handle priority 1 and 2 tickets well with urgency and own then until resolution Identify/ escalate critical issues with appropriate teams till resolution, per the established escalation procedures Work on the Work on new user onboarding, off boarding processes, account setups and management in the Active Directory, Exchange Server Work on new user setups and first level account management on multiple business applications in CRM, Finance and Professional Services domains If interested then, Please come down for walk-in interview on 4th February 2017 with below documents: Two months pay slips Photo id proof Venue : INFOR (INDIA) PRIVATE LIMITED Address:4th floor, Block B, Q-City, Nanakramguda, R. R. District, Hyderabad, Mandal, Hyderabad - 500 032 check more

Vacancies:
Posting Date: 3/2/2017


Technical Support Engineer (L1)
BT e-Serv (India) Private Limited, Gurgaon


Qualifications: BE/ B.Tech Skills / Experience: Requires 6 - 12 months of in depth technical training plus several years of experience (e.g. 'expert' depth on 2 - 3 technologies or 'high' depth on 8 - 15 technologies). Example CCNA / CCNP Cisco level. Must understand the BT products and services that they represent to a solid 'basic' level (e.g. same as Sales roles) and in depth BT's operational / service processes. These people are not 'script - driven' Key Responsibilities: Technically aware customer service agents who demonstrate excellent customer care skills (e.g. owning, driving, communicating / updating and all 5 BT values) such that customers that they call / call them are left 'delighted' with the experience. Manage supplier activities (e.g. really driving / escalating 3rd party agents to dispatch and repair faults to meet our service level agreements) check more

Vacancies:
Posting Date: 3/2/2017
 




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