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Service Desk / Technical Support (L2)
Compucom-CSI Systems (India) Private Limited, Pune

Qualifications: Graduate in any discipline. Preferred BE, B.Tech, BCA, Candidates with Any other Technical Certifications can apply. Experience Required: 1 to 5 + years of relevant experience in a technical support/help desk environment. Preferably supporting global clients with excellent communication skills Required Skill Set: Strong understanding of Operating systems, Office suite, Email Clients, VPN, Wireless, Mobility, Desktop and laptop issues. Basic understanding of MDM (Mobile Device Management) Solutions. Basic understanding of ITSM Ticketing Tools. Strong in technical and analytical skills. Solid experience in problem analysis and resolution of common software problems. Proven ability to function in a self-directed environment. Ability to handle clients professionally during all interfaces. Should be capable of working in a 7*24 support environment. Strong written and verbal communication skills. Position Summary: The primary role of Endpoint Support Associate is to provide first level support through taking remote tools/ Calls to troubleshoot on various Laptop/ Desktop/ Cell Phone software issues. Candidate should be experienced in providing excellent Customer service and problem escalation/ resolution. Key Areas of Responsibility: Provide troubleshooting and technical support via web based remote support tools/calls. During problem escalations, act as a liaison between customers or other departments. Adequate knowledge of products, system utilities, and operating systems to investigate system issues and provide accurate solutions to them Represent CompuCom in a professional manner and communicate effectively to stakeholders Maintain the highest level of customer satisfaction by resolving all technical and non-technical issues and concerns. Interested candidates can directly walk-in for interview from Monday - Friday (4pm to 8pm) at the below mentioned address: Compucom-CSI Systems (India) Private Limited 4C, SP Infocity, Pune- Saswad Road, Fursungi, Pune, Maharashtra - 412 308 check more

Posting Date: 30/1/2018

Technical Support Associate
Tech Mahindra Limited, Chandigarh

Tech Mahindra Limited is Hiring For Technical Support Associate (International Process) Eligibility Criteria: / M.Tech(ECE) /Bca / Mca / IT / IT /Any Graduate Should be comfortable with 24/7 working environment. Job Location : Tech Mahindra Chandigarh Skills Required: Good Inter-personal and Communication Skills. Good Comprehension & Analytical Skills. Good knowledge of Networking, GSM/ CDMA, OSI Model. Good working knowledge of MS Office. Interested candidates can directly walk-in for interview from 30 January to 3rd February 2018,, between 10 AM to 4 PM (Tuesday To Saturday) at the below mentioned address: Tech Mahindra Limited, Rajiv Gandhi Chandigarh Technology Park, Plot Number 23, Phase 2, Kishangarh, Chandigarh - 160 101 Documents required for walk-in: Copy of CV (Please mention HR Kanika / Apurva / Gundeep Kaur as the Contact Person/ Reference on your CV) Original ID proof (Aadhaar - Mandatory) check more

Posting Date: 30/1/2018

Technical Support Engineer
Technosoft Global Services Private Limited, Hyderabad

Qualification: Any Graduate Work Experience : 1.5 - 4 Years Job Location : Hyderabad Skills Required: Excellent written, verbal, listening, analytical skills Easily grasp and communicate complex ideas Excellent problem solving skills. Knowledge of MS Office 2010, 2013 including Outlook. Knowledge of computer hardware and software. Knowledge of Operating Systems like Windows XP, Vista, 7 and 8. Knowledge of network and internet. Shift Time: Rotational Shift Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users. Analyze and resolve incidents and service requests regarding use of application software or hardware. Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate. Should have basic knowledge about computer software and hardware. Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly. Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions. Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude. Should be a self-motivated achiever who gains satisfaction from providing excellent customer service. Should be a quick learner and team player. Should be flexible to work in different shifts as ISS-Technology works 24 x 7. Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in disciplinary actions. Adheres to Code of Ethics, Vision, Mission and Core Values. Notice Period: Immediate to 15 days Job Location : Hyderabad Kindly share your updated resume and mentioning below details- Years of Experience : Current CTC: Expected CTC : Notice period : Reason for change : Current location : Preferred location: Comfortable working for Night Shift (Yes / No): To Schedule interview : If above Requirements matches to your profile can send your updated CV to or Reach at 7989790257 (drop me a text message) Note : Ignore, if JD not matches to your profile & Do Refer to your Friends & Colleagues check more

Vacancies: 12
Posting Date: 30/1/2018

Customer / Technical Support (Non-Voice)
GENPACT India Private Limited, Hyderabad

GENPACT India Private Limited is Hiring for Customer / Technical Support (Non-Voice) Candidate should be Any Graduate with excellent communication skills Must have ability to handle customer queries and escalations Job Location - Hi-tech City-Uppal Should be flexible with 24/7 shift Timings Openings: 50 Interested candidates can directly walk-in by mentioning as 'HR Naidu' on your resume and call on 7997635330. Interview Date : 30 to 31st January 2018 Interview Timings : 10 AM to 2 PM. Venue : Genpact Uppal, Near NGRI Bus Stop, Hyderabad Note1 -Please Bring 2 Copies Resume, 2 Photos & ID Proof Original and Xerox, check more

Vacancies: 50
Posting Date: 30/1/2018

Technical Support Executive - L2 (Voice)
Sutherland Global Services Private Limited, Chennai

We have exciting opportunities for International Voice Process-US Shift (Technical Support/ Customer Support). Get in touch with Rumal HR @ 9597891800 if you are interested . Requirement : Candidate with prior International Voice Process experience in any domain Looking for both Under Graduate/ Post Graduate (in any discipline). Candidates with experience in Customer support / Technical Support can apply. Must be able to communicate fluently in English Responsibilities : Handle inbound queries pertaining the technical issues Remotely resolving the technical issues Should have good knowledge in Windows and need to have basic knowledge in Networking Build sustainable relationship with the clients and solve their issues with minimum turnaround time Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team Exposure to any monitoring/ticketing tool Benefits : Cab facilities (Within the boundary limits) Excellent Growth Huge Incentives Interested candidates can directly walk-in for interview from 29th January to 2nd February 2018 (National holidays Saturday & Sunday off) between 1PM to 4PM at the below mentioned address: Sutherland Global Services Private Limited No. 45-A, Velachery Main Road, Velachery, Chennai. (Behind Vijayanagar Bus Stand, Opp. Prashanth Hospital) If interested please contact Rumal (HR) on 9597891800 Reference code :(Mention 'Rumal HR' on top of your resume) Particulars to Carry Resume Govt ID Proof Soft Copy/ Hard Copy of this Posting check more

Vacancies: 50
Posting Date: 30/1/2018

Benefits Operation Administrator
Alight HR Solutions (India) Private Limited, Noida

Education: Any Bachelor's Degree (BA/ BBA/ B.Com/ BBA/ BSc only) Experience: 2 - 4 years of work experience preferably in Benefits/ Health Insurance or similar Transactional Processing Ability to research and analyze complex data/ plan provisions to resolve participant related issues Intermediate knowledge of MS applications like Excel, Word You should demonstrate good written verbal communication. Preferred Experience Previous experience in benefits and calculation . Work Condition Flexibility to work in245 shift environment Flexibility to occasionally extend work hours to meet business needs Flexibility to move across client teams. Willingness to sign a service agreement before every overseas travel/ assignment Interested candidates can directly walk-in for interview on: 30th January 2018, between 11:30 PM to 1:30 PM at the below mentioned address: Alight HR Solutions (India) Private Limited Tower A, Tech Boulevard Sector 127, Greater Noida, Expressway, Noida - 201 301 check more

Vacancies: 10
Posting Date: 29/1/2018

Administration Executive
Eljay Engineering (India) Private Limited, Chennai

We need a admin executive for our company which is located at Chennai (Okkiyam Thuraipakkam) Candidate should be Any Graduate with excellent communication skills Work Experience: Freshers / 0 - 1 Years Only male candidates Required Salary: INR 1,25,000 - 1,75,000 P.A No. of Openings: 1 check more

Vacancies: 1
Posting Date: 29/1/2018

Administration Executive
Webdesk Technologies, Kolkata

Administration Executive required for CCTV Surveillance company based in Kolkata with very good communication and Computer skills. Salary: INR 1,00,000 - 1,50,000 P.A Openings: 2 Interested candidates can send their resume to check more

Posting Date: 29/1/2018

Admin / Office Assistant

Candidate should be Any Graduate with 1 to 4 years of experience in Excellent/ very good communication skills required. It would be personal assistant cum admin role. So person should be comfortable for it Candidate must have experience in Secretarial work. Should have experience in all admin trouble shooting Must have knowledge about all admin trouble shooting work and have experience in managing Director work Must have Negotiation skill as have to do offfice purchase some time. Help in day to day Admin activity Only female candidate apply Salary: INR 1,25,000 - 3,00,000 P.A check more

Posting Date: 29/1/2018

Back Office Coordinator
BPTP Limited, Delhi

Minimum Qualification required is Graduate in any discipline Experience: 2 to 5 years of experience in Administrator Work Profile. Should have excellent command over English Language (Verbal & Written) Proficient in MS Excel, power point presentation making and needs to have reasonably good communication skills. Required to circulate monthly site operating expense details to each customer across each project. Internal coordination, track facility business deliverable and work more closely with site teams. Would require to manage the same through excel based information. Will interact with departments to manage above mentioned works. Job Location- Sector-76, Faridabad No. of Openings: 1 Interested candidate can walk-in for an interview between 11 AM to 1 PM on 30th January 2018 at the below mentioned location- BPTP Limited 28, ECE House, Ist Floor, KG Marg, New Delhi - 110 001 [Nearest metro station - Rajeev Chowk (Exit Gate No.4) or Barakhamba Road (Exit Gate No.6)] check more

Vacancies: 1
Posting Date: 29/1/2018



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