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Technical Support Associate
Amazon Development Centre (India) Pvt. Limited, Hyderabad


Qualifications Required : Minimum Qualification is 10 + 2. Any Graduate/ PG is eligible to apply. Technical Aptitude: Familiarity with variety of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies In-depth knowledge of Wi-Fi technologies (Devices / Connectivity / Types) Working knowledge of all kinds of mobile and computer OS ( Mac / iOS / Windows ) Ability to translate complex technical information / instructions into a simple language that would ensure seamless trouble shooting Basic awareness about Amazons Devices and Digital Services (Subscriptions) Awareness of latest trends and developments in the technology industry Technically inclined with a drive to challenge existing processes and innovate Excellent documentation & communication skills (written and verbal) Must have an ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Problem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service Compensation details: 2.2 to 3.35 Lakh PA Additional benefits : Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives. Interested candidates can directly walk-in for interview from 19th to 23rd March 2018, between 10 AM to 3 PM at the below mentioned venue: Amazon Development Centre (India) Private Limited Raheja Mind Space, Building No: 9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana - 500 081 Please carry resume, passport size photograph and one Original Govt ID proof for interviews. check more

Vacancies:
Posting Date: 16/3/2018


Technical Support - Networking Based
Tech Mahindra Limited, Noida


Candidate should be Any Graduate with 0 to 4 years of relevant experience Must have basic understanding of Networking Verbal English Age should be between 18 - 35 Years Candidate should be flexible to work in 24*7 environments Confident and self-motivated with positive attitude Transport facility available for both sides. 5 days working Basic Networking, LAN, WAN, Corporate enterprise domain infrastructure environment. Candidates should have an excellent communication skills Handling Internet Troubleshooting Issues. Interested candidates can directly walk-in for interview on 16th or 17th March' 2018 Timing: 12:00 PM - 4:00 PM Address: Tech Mahindra Limited RMG Area, Ground Floor, A-6, Sector-64, Noida - 201 301 Contact Person: Runjun Makin/Deepa Nair/Shivani Bisht Note: Kindly carry a hard copy of resume & an ID Proof. check more

Vacancies: 10
Posting Date: 16/3/2018


Office Administrator
Xenium Digital Private Limited, Mumbai


Candidate should be Any Graduate with 1 to 3 years experience in Office Administration, Back Office Operations, Travel Arrangements, Conferences, Office Equipment, General Administration, Vendor Management, Petty Cash, Asset Management and Site Operations. Job Responsibilities: Providing all the necessary facilities to the Team (our office staff) & Managing the office Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.Contracts management Managing repair, maintenance & replacement of office equipment's, appliances, furniture, furnishings, vehicles, building, etc. Vendor management- Oversee acquisition, installation and commissioning of equipments that are required for the facility IT Systems, air conditioning etc as well as Vendor payment follow up Asset Management of all Site operations assets across multiple locations Event Management:- Ensure all the hardware reach on the site. Ensure Co-ordinate with Blue Dart, DHL., organizing meetings, conferences, making travel arrangements and hotel reservations for director & staffs travelling during events Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees check more

Vacancies: 1
Posting Date: 16/3/2018


Technical Support - Voice Process
Stratosphere IT Services Private Limited, Pune


Qualification:Any Graduate/Post Graduate or Diploma holder Work Experience: Fresher/ Experience Job Location: Pune Key Responsibilities: Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs. Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. Update users about request status and close request when users are satisfied with solutions Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase. Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups Shifts Timings: 5 days working 24* 7 shifts(including night shifts) Any 2 Rotational offs 9 Hours Login ( including 1 Hour Break ) Excellent command on English (Verbal and Written) Other Benefits: Pick up and Drop Global Standards work environment Proper Desk job Performance linked incentives Interested candidate can share resume at nikita.k@stratosphere.co.in or Call @ 8377911674 check more

Vacancies:
Posting Date: 16/3/2018


IT Service Desk / Support Executive
Tech Mahindra Limited, Chennai


Candidate should be Any Graduate with 0.7 to 4 years of relevant experience in Technical Support/ IT Help Desk/ IT Service Desk. Should have strong communication skills. Must be willing for rotational shift Only Male candidates need to apply Available to join in 30 days Responsibilities: Acting as a single point of contact for phone calls,emails,chat and self-service tickets from staff regarding IT issues and queries. Receiving, logging and managing calls from internal staff via telephone and email 1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops & PCs Analyzes problems (both technical and operational) and arrive at permanent solutions. Escalate unresolved calls to the infrastructure support team. Log all calls in the Service Desk Call Logging system service Now. To maintain a high degree of customer service for all support queries and adhere to all service management principles Take ownership of user problems and follow up for fast resolution on behalf of the user and communicate progress in a timely manner. Assists in the support of administrative computer-based applications. check more

Vacancies:
Posting Date: 16/3/2018


Office Assistant (Female)
Allwin Lifecare, Mumbai


Candidate should have a pleasing personality with good communication skills, fluent in English, should be comfortable using Microsoft Office and should be ready to do multitasking. Married Females & those staying nearby will be preferred. The job involves attending calls, solving customer queries through phone, Admin related work , drafting letters and emails, filing of papers, handling logistic, housekeeping, managing the office overall, etc. Salary: INR 1,25,000 - 2,25,000 P.A Openings: 1 check more

Vacancies: 1
Posting Date: 16/3/2018


Senior Administrator - IT Infra
Motherhood India (Rhea Healthcare Pvt. Limited), Bangalore


Candidate should be Any Graduate/ Post Graduate with 3 to 5 years experience in Operations Management, Service Improvement, IT Infrastructure, Service Desk, Customer Satisfaction, Crisis Management and Project Management. Should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents. Work on TAT according ticketing system. check more

Vacancies: 1
Posting Date: 12/3/2018


Front Office Administrator
Steorra Internet Services Pvt. Limited, Delhi


We are looking for a competent Executive - Administration to provide administrative support in a well-organized and timely manner. The candidate must be flexible, and organized to meet the demands of our growing organization. Candidate to have a calm and pleasant disposition, impeccable organizational skills and prior experience in an office front desk role. Administrative executive will be responsible for a wide array of duties, including Customer Support, Cash Handling and Staff Management. Salary: INR 1,75,000 - 2,25,000 P.A Openings: 2 check more

Vacancies: 2
Posting Date: 12/3/2018


Associate Administrator
Jaivel Aerospace Private Limited, Ahmedabad


We are hiring Associate Administrator at our Ahmedabad office, the below is the outline of the role. An outline of the role: Management of office equipment Maintaining a clean and enjoyable working environment Handling external or internal communication or management systems Organizing, arranging and coordinating meetings Creating reports, presentations, briefing papers, and other documents. Meeting visitors and treating them with courtesy. Ensuring the manager is fully prepared for meetings. Creating and maintaining office systems including data management. Handling phone calls and requests. Managing in house administration If interested please email your updated CV to kartikv@jaivel.com check more

Vacancies:
Posting Date: 12/3/2018


Administration Executive
Breter Managings, Mumbai


Candidates should be Any Graduate, fluent in spoken English and Microsoft Office. Must be ready to work on Sundays. (Weekly off will be there). No traveling Job Responsibilities: Data Feed Fixing Appointments Cold Calls / Sales Calls Office Administration, Follow-ups Co-ordinating with Faculties, Internal Teams and HO Team Salary: INR 1,75,000 - 2,25,000 P.A Openings: 3 check more

Vacancies: 3
Posting Date: 12/3/2018
 




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